The Relationships Framework ©GC_Diaries
The world
population has reached 7.5billion...that is a lot of people!! Have you ever
wondered why there are so many of us?
There are surely many reasons for this but I strongly believe that it is
primarily because we need each other. We perform better as teams and we are
happier together when we get along. The fact is, we are relational people and
relationships are central to our existence.
If this is true, then it is not surprising that relationships require a lot of
work to work. For most of us, this is one area that has been so elusive - at
work, home and elsewhere in between.
Often, we give up - we let go of the relationships we must keep and keep those
we must let go. We invest a lot of time and effort in the wrong relationships
at the expense of those that matter the most. As humans, we seem to have a very
big challenge in an area of central importance and we need to do something
about this. I have experienced this and a lot of people have asked me for
advice.
I enjoy solving problems, life problems. In typical MBA fashion, I gave
this some thought and set out to develop a very simple and intuitive framework
which I have called "The Relationships Framework". It is applicable
for both personal and professional relationships; it is suitable for all human
relationships. My goal is to provide clarity of thought and guidance which will
hopefully help you effectively navigate your relationships with confidence and
wisdom, swiftly while avoiding disastrous pitfalls.
From my observation and experience, every relationship can be described by two
attributes - whether it is good or bad and if it is a necessary or unnecessary
one.
How one defines good, bad, necessary and unnecessary is truly personal. In most
cases, a good relationship is one you enjoy being in and necessity is a measure
of value exchange. The nature of value exchange maybe voluntary, in the case of
friendships and/or circumstantial/imposed in the case of colleagues, business
interactions or relatives.
Easy to grasp, right?
If we plot Good/Bad on your y-axis and Un/necessary on the x-axis, we create four
(4) quadrants as shown on the picture below and I will discuss the meaning,
implications and strategies for each position (clockwise direction).
Quadrant 1: Good and Necessary
Location:
Top
right quadrant.
Meaning:
This
relationship is enjoyable and you derive value from it through meaningful
interactions.
Implications:
This is
a worthy relationship and takes the least effort to maintain but at a
significant risk of being complacent.
Typical Examples:
Family,
close friends, close colleagues.
Strategy:
Continue
to cultivate and prioritise, while being consistent and reliable.
Quadrant 2. Bad but Necessary
Location:
Bottom
right quadrant.
Meaning:
Although
necessary, this relationship is not enjoyable.
Implications:
The
relationship’s necessity (real or perceived) means that contact time is
relatively high and with it, likely stress which is not healthy for you.
Typical
Examples:
Boss at
work, key customers, family (in-laws, wife/husband, children) or teacher.
Strategy:
The generic strategy is to honestly reassess the relationship and challenge your views - is the necessity real or perceived?
2a: Real Necessity
If
necessity is real, you have to improve this relationship; first by changing
your perceptions and attitude, followed by deliberate and conscious positive
actions which you have to build into your routine. Seek to understand more and
to consider where they may be coming from. Often, all they need is a little
more respect, a little more consultation, a little more listening and a little
more smiles...CARE MORE.
It is
hard to be bad to a person who genuinely cares about you and over time, it will
become a good and necessary relationship.
2b: Perceived Necessity
If
necessity is only a perception, then the reality is that this relationship is
bad and unnecessary – apply EXIT strategies.
Quadrant 3: Bad and Unnecessary
Location:
Bottom
left quadrant.
Meaning:
This
relationship is toxic and there is no value exchange.
Implications:
This
relationship drains your energy, has very little value and is not worth your while.
Typical
Examples:
Extreme
cases within the professional and social environment but their description is
typically prefixed by "ex-" e.g. ex-employer/employee, ex-partner
Strategy:
Immediately start to unwind and close the relationships for exit by creating
emotional/physical distance while strategically reducing your reliance on them.
If its
work related, this is the time to look for another job.
Quadrant 4. Good but Unnecessary
Location:
Top left
quadrant
Meaning:
This
relationship is good but of little value (yet).
Implications:
The fact
that it is good suggests that you may have more in common than you already
know.
Typical
Examples:
These are
“loose connections” at a professional and social level; including some Facebook
friends and LinkedIn contacts, old former classmates.
Strategy:
The
generic strategy is to maintain
4a: Good and of low to moderate unnecessity
It is
likely that there is more value this relationship can offer if given more
attention. Invest in these relationships and explore common interests to
develop them into “good and necessary relationships.”
4b: Good and of moderate to high unnecessity
Maintain
these relationships and let them evolve naturally; over time, their necessity
will show and move to “Location-4a” or regress towards “Location-3” for “Exit”.
I hope that you will find this framework useful in managing the complex
relationship dynamics of everyday life.
©GC_Diaries